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Ancillary Revenue Booster for Airlines

Add a ground transportation layer to your online communication channels and convert more commission-based sales: airport transfers, car rental, public transport tickets and more.

How it works
Airline Ticket Booked
The customer completes the booking on your website or app.
Free Airport Arrival Guide
Sent at the right moment, with the gound transportation essentials for the airport they fly to.
More Ancillary Revenue
Commission for your airlines from airport transfers, car rental, public transport tickets, activities, lounges and more.
THE PROBLEM

Commission-based ancillary services convert poorly on your website and app

More precisely: ground transportation. Airport transfers, car rental and public transport are shown to your customers, but very few of them book.

Airport transfers
Car rental
Public transport
The reasons

Why don't people book?

01

Not enough time

Tickets, seats, bags and payment come first. At that moment, ground transportation is not a priority.

02

Too stressed

The number of steps, unclear bag rules, the feeling of being upsold and the worry of missing something that costs more later make booking stressful, especially for less experienced travellers.

03

No context

Airlines want to sell, but offer no context. A bare airport transfer or car rental widget is not enough to convince customers to book.

04

No public transport

A much larger share of travellers than airlines realise prefer public transport over expensive airport transfers or car rental. This is especially true in Europe.

Every airport and destination is different

Airlines don't distinguish between city trips, holidays, holiday packages, business trips and VFR (visiting friends and relatives). Demand differs per airport and destination. Insights and a better-tailored offer lead to higher conversion.

Alicante
High demand for car rental
London Heathrow
High demand for public transport
Budapest
High demand for airport transfers
Paris (CDG, ORY, BVA)
High demand for activities
The solution

Add a ground transportation layer to your online communication channels

That is Ancillary Revenue Booster: it reaches the customers who did not book, with the right information, at the right time.

100 travellers who book a flight
1 books during the booking
99 do not
During the booking
1%
booked ground transportation
No email
After the booking
99%
didn't book ground transportation
Airport Arrival Guide email
They can still book after the booking, which means extra commission revenue for the airline.
Why it works

Timing and context are key

Travellers book whenever it suits them best

People who didn't book while buying their ticket often do so afterwards, on a day and time they feel ready for it.

Context leads to more sales

Airport Arrival Guides offer all the essential information on ground transportation at the destination airport, so travellers can make the right decision. Not just "book here" buttons.

Public transport for price-conscious travellers

Travellers not wanting to book a taxi or rental car, can book public transportation. Small commission compared to airport transfers and car rentals, but attractive revenue opportunity when driven by high volumes.

From: [Your airline]
Your arrival guide for Alicante Airport
Landing soon? Here is how to get to the city.
Train and bus
Best value
Tickets, times and the stop at the airport
€ €€€
Airport transfer
Door to door, fixed price, driver waiting
€€ €
Car rental
For day trips and flexibility
Illustrative example of an Airport Arrival Guide
Extra reason to work with us

No need to switch ancillary partners!

Keep working with the partners you already have. Ancillary Revenue Booster adds the context and timing on top.

See it in real life

Have a look at our white-label B2B solution

TransferMundo.com shows how airport transfers and other ground transportation can look to your customers.

See it live on TransferMundo.com
Revenue drivers

Two drivers of commission-based ancillary revenue

In ground transportation, airport transfers and car rental generate the real commission-based revenue. We help grow conversion of both.

Airport transfers

We give context. Information about public transport and commercial bus services shows travellers that a taxi or transfer is not as expensive as they think, when you look at the price per person.

We also highlight the comfort of door-to-door travel.

Price per person Door-to-door comfort

Car rental

We know where car rental is very popular. At those airports, we highlight this travel option over airport transfers and public transport.

The right option, at the right airport.

Based on airport data Highlighted where it is popular
Smarter offers

Airlines offer the same options at every airport. That loses money.

Demand is different at every airport. We use that knowledge to show the option that fits, so the airline stops leaving commission on the table.

Alicante
High demand for car rental
Car rental: highlighted
Airport transfers
Public transport
London City
Little demand for car rental
Airport transfers: highlighted, with public transport context
Public transport
Car rental
Illustrative example.
For your team

Easy to integrate. Very high ROI.

Integration is simple. It saves your team time and internal resources, and leads to a significant increase in ancillary revenue.

Very easy integration

Add the ground transportation layer to your existing booking flow and email journey, without a complex project.

Saves time and resources

Little effort from your IT, product and marketing teams, so they can stay focused on other priorities.

More ancillary revenue

Reach the 99% who did not book during checkout, at the moment they need it.

Very high ROI

Low effort and low cost, combined with a significant revenue increase.

Brand image

Free Airport Arrival Guides make travellers feel helped

Travellers are familiar with their departure airport, but not with the destination airport. A free Airport Arrival Guide from the airline fills that gap.

The result is a positive effect on your brand image: travellers feel the airline is looking after them, and it takes the stress out of travel.

Departure airport
Familiar
Destination airport
Unfamiliar
A free Airport Arrival Guide from your airline: "We help you from the first step"
Illustrative example.

Ready to add the ground transportation layer?

Let's talk about how Ancillary Revenue Booster fits into your booking flow and your email journey.

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